Controlled customer communication for your teams

For customer-facing teams (customer service, sales, technical support), clear are essential. Voconix allows you to create, update, and deploy uniform voice announcements across all your lines, ensuring a professional and consistent image .

Voconix: list of employees to manage the team's telephone communication

Why is this crucial?

  • Strengthen your identity : Messages (tone, music, key information).
  • Avoid mistakes : No more variations between different services or sites.
  • Gain responsiveness : Update your listings in real time (schedules, promotions, alerts).

One click to invite a collaborator to enter their text

Your employees are best placed to write the text for their answering machine message.

Thanks to Voconix, it is very easy to provide them with a tool for entering their message.

You are kept informed of the progress of the work and you have the opportunity to transmit communication instructions.

Voconix invites beneficiaries to create a voice message