Controlled customer communication for your teams
For customer-facing teams (customer service, sales, technical support), clear and consistent telephone messages are essential. Voconix allows you to create, update, and deploy uniform voice announcements across all your lines, ensuring a professional and consistent image .
Why is this crucial?
- Strengthen your identity : Messages aligned with your sound charter (tone, music, key information).
- Avoid mistakes : No more variations between different services or sites.
- Gain responsiveness : Update your listings in real time (schedules, promotions, alerts).
One click to invite a collaborator to enter their text
Your employees are best placed to write the text for their answering machine message.
Thanks to Voconix, it is very easy to provide them with a tool for entering their message.
You are kept informed of the progress of the work and you have the opportunity to transmit communication instructions.
